Here we answer some of the most asked questions regarding our store

Which payment methods do you accept?

We accept all major credit cards and paypal, making it easier for you to check out.

Where is my order shipped from?

We have warehouses located in UK, USA & China, this is enables us to reach all corners of the globe, quickly and efficiently.

How long will my order take to arrive?

All our parcels arrive within 14 days of purchase.

Which phone models are your cases for?

We supply cases for all the major mobile phone suppliers, from Apple, Samsung, Huawei, Nokia and more.

Can i get a refund?

Of course, if you return your order back to us within 30 days, in an unused condition, we would be happy to supply a refund.

How much does shipping to my country cost?

All orders here at Novacase come with FREE shipping, perfect, right?

First Class Service

We pride ourselves on first class customer service

Fast & FREE Shipping

All our orders are shipped same day before 3pm EST.

Secure Payments

Your safety is our priority, we offer 100% payment security

Money Back Guarantee

If you are not satsified with your purchase, we offer a 30 day money back gurantee